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If you lose your card

If you have lost your card, phone and cancel your card immediately. To cancel your card, phone FOREX cancellation service on 08-695 17 18 (+46 8691718 abroad) 24 hours a day.

If you have lost your Global Cash on your travels, we can send you up to 5,000 SEK from the funds on your card. Alternatively, we can make a deposit to your bank account. This service doesn’t cost anything but you will have to pay for any difference in the rates of exchange which may occur if you use this service.

Unauthorized purchases/withdrawals

If your card has registered purchases or withdrawals that you haven’t made yourself, you should make a claim on the transaction. Contact FOREX Kortcenter (Card centre) to make a claim.

Contact us

E-mail
info@forex.fi

Visit us
FOREX Branches

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Service Center 0600 - 55 00 95 (1,99 euroa/min + pvm/mpm)
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