We´ve made some changes in our procedures due to the Corona virus (COVID-19).

Travel cancelled due to the virus

We´ve decided to help our customers that have had their travel cancelled due to the virus. If you´ve bought currency from us to a destination effected by the virus, and the Finnish Ministry of Foreign Affairs has adviced its citizens not to travel to that destination, we´ll exchange your currency back to euros at the same rate (the rate applied when you bought the currency) and without any fees. You´ll need to bring the receipt and a document for the cancellation of your travel. Read more on the Finnish Ministry of Foreign Affairs website

Currencies left from your travel

If you have a receipt showing that you´ve bought the currency from us, we´ll exchange them to euros, according to our normal routines, without any limitations to the amount.

Remember to bring your identification when visiting our branches.